Hello.
App Platform: Android Phone, Samsung A52
Roku Devices: 5 floodlight cameras, 1 360 indoor camera, 1 wired doorbell camera
Issue: Unwanted notifications
Up until November 1, the smart home app was functioning appropriately. My subscription ended on November 2, and a billing issue arose upon Roku attempting the renewal. The billing issue has been resolved. As a result, it appears that the app has reset and I now get notifications, even when notifications are set to off. It appears that some setting within the app were also reset - Example, camera rotation (180 degrees). I spent time resetting everything to how I had it previously. I still am unable to get notifications to stop without going into global phone settings and blocking them. I even took the steps to clear all app data within the global phone settings. This does not appear to be a known issue in the community, and I need some help with direction to get it resolved. I want the proper notifications via the setting I have within the app (or no notifications when they are unwanted), which does not seem to be too much to ask - Looking for the app to function as it was intended.
Where do I go for help on this issue?
Thank you,
Justin
