Smart home app

Learn how to use the Roku home app to control the smart devices in your home. Join the online community forum for troubleshooting tips and helpful resources.
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tbnmaw100101
Channel Surfer

Re: Roku Camera App - Carousel new feature

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Add an opt out button!!!!!!!!! It is annoying 

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tbnmaw100101
Channel Surfer

Re: Roku Camera App - Carousel new feature

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Yea to all …I was in with support he kept giving me directions…I was I know how to use it …I want it stopped! 

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tbnmaw100101
Channel Surfer

Re: Roku Camera App - Carousel new feature

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No opt out feature…need to keep bugging them about it 

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reptem1970
Roku Guru

Re: Roku Camera App - Carousel new feature

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I don't think an opt out feature will fix their cloud issues. It seems to be system wide, so unless they fix the glitchy cloud issues, the connectivy problems will continue even if we can turn the carousel off. Every few months they do something disastrous to their software. Then it takes them months to do rollouts and semi fix it.

This is a BILLION DOLLAR COMPANY. Yet their whole smart home service and security service software and firmware is a nightmare. They don't test anything before it's released or need to hire new software techs. I've been filing log reports, dealing with "support" for months and when they finally fix something, they break something else lol.

2 years ago the cameras and service had issues but was liveable and worked most of the time. They dropped brand new firmware over the 2024 summer and it has been downhill ever since. I think their software lease on Wyze expired so they had to create their own because everything has been  broken since. 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Roku Camera App - Carousel new feature

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Hi Community users!

Greetings from the Roku Community!

Thank you for your feedback regarding the new features of the Roku Camera app, specifically the Carousel. We want you to know that our Roku team is aware of your input.

However, you have the option to elect the Camera Carousel item to the bottom by following the steps below:

  1. Select the Carousel item
  2. Press the star * button on your Roku remote
  3. Choose Reorder Camera list
  4. Move the Carousel to the bottom by pressing the arrow down button of your Roku remote

To learn more about Carousel features, please visit our Roku support article: Use Camera Carousel view to cycle through Roku Smart Home video feeds

We appreciate your patience and cooperation as we work to improve the app's features. Thank you for your understanding.

Cheers,
Riamie

Riamie D.
Roku Community Moderator
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