Smart home app

Learn how to use the Roku home app to control the smart devices in your home. Join the online community forum for troubleshooting tips and helpful resources.
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mlm44
Roku Guru

Re: Can't Log Into Roku Smart App

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Every time I try to log in I get a text message from Roku with a code. But nowhere to enter the code in the app. I guess I’ll try again later.

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Re: Can't Log Into Roku Smart App

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Same I’m so confused 

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Jaylyene22
Newbie

Re: Can't Log Into Roku Smart App

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Same here I even tried creating a new one but error

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moon1
Newbie

Re: Can't Log Into Roku Smart App

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the app is still down? I still can’t log in. I need to be able to access what’s going on.

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RokuAustin
Community Manager
Community Manager

Re: Can't Log Into Roku Smart App

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We believe the service is now restored.

If you are still seeing issues using Smart Home devices, sign out of the app and then sign back in.

Happy Streaming!

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
Melissag12
Newbie

Re: Can't Log Into Roku Smart App

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I'm having the same issue now and it's 4 hrs later

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RokuDanny-R
Retired Moderator

Re: Can't Log Into Roku Smart App

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@Melissag12

Thanks for the post.

Have you tried signing out of the Roku Smart Home mobile app and then signing back in?

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Sirfieldco
Newbie

Re: Can't Log Into Roku Smart App

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Is there any solution 

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Balanollegan
Reel Rookie

Re: Can't Log Into Roku Smart App

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I keep clicking done after you add your email and password multiple times until it works

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Can't Log Into Roku Smart App

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Hi Community Users,
 
We are locking this thread because the information may need to be updated.
 
If you are still experiencing issues related to the original topic, here are a few steps you can take:
 
  1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
  2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!
We are here to help.
 
Thank you,
The Roku Community Team
Riamie D.
Roku Community Moderator
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