Smart home app

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Cameras not worth the investment

Cameras worked for few months now the app will not work on either my iphone 11 or my daughters Iphone 8 both are updated to lastest IO.  App just gives you the run around.  My daughte has contacted Roku directly and same issue.  Blame game.  DO BUY these paper weight save your money and go get a rock to hold your papers 

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RokuCarly
Community Moderator
Community Moderator

Re: Cameras not worth the investment

A warm welcome here in the Roku Community, @taylor26101!

We sincerely apologize for any inconvenience this may have caused you. No worries! We're here to find you the best resolution regarding the issues you've been having with the Smart Home app.

Could you tell us more about your running issue within the app? Are you unable to sign in or view any recorded live events? What Roku Smart Home devices are linked to your Smart Home app? 

We'll be anticipating your response as we are more than eager to provide you with an accurate resolution possible. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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