You can check your local listings for A/V repair places. Back when people were buying thousand-dollar-plus VCRs, these places were common and well-used. However, once a typical VCR had fallen to around $500, then the number of places dropped off, and if you’d go in, they’d tell you there was a diagnosis fee that was somewhere in the triple digits. It’s just hard to keep skilled people employed at physical places when the gadgets can be replaced for so little money.
My guess is that your IR receiver in the Roku failed. No new IR remote could fix that, because you’d be replacing the wrong side. (A Wi-Fi remote could though.) And the app would work fine – unless you did a factory reset – because then the app has no way to latch on to your Roku before your Roku is connected to your network, which it isn’t once you factory reset. (Wi-Fi remotes, but not phones, have a trick for that.)
But it’s hard for me to imagine any local shop that would want to take your Roku apart and solder in a new IR sensor, since I would expect a tech’s hourly rate, benefits, and store costs and markup to be above the cost of a new Roku. Cheap stuff tends to be more replaceable than repairable.
Banned but back. Because why not?
