Just got a Roku Streambar and every 30 to 45 seconds a caption at the bottom left corner of the screen that says Dolby digital/usb2.0/full hd 1080p/hdmi keeps popping up and it is extremely annoying…how do I get this to stop?
Sounds like your TV is in Store/Demo Mode instead of Home mode, and/or is using ACR (Automatic Content Recognition).
Does this happen only when using the Streambar (on that HDMI port), or does it happen when using any/all of the TV's inputs?
You didnt mention whether this is a Roku TV or another brand.
Try turning off Store/Demo mode and/or ACR in your TV's settings.
For a Roku TV, ACR is located in: Settings/Privacy/SmartTV Experience - uncheck all boxes.
To switch your Roku TV from Store/Demo mode to Home mode: Settings/System/Advanced system settings/Factory Reset (choose Home mode when settings it up again)
Thank you so much my TV was in demo mode…I upgraded from an older model to this Roku streambar and I have an LG TV. This never happened with my other Roku. I honestly don’t know how it would have happened since I do not even have the TV remote to change it into demo mode so it must have been hooking this streambar up and I did use a different hdmi port.
Glad you got it resolved - Its very easy to miss Store versus Home mode when first setting up a TV.
ACR can also popup infoboxes/ads as well, so make sure you disable that as well (LG calls their ACR "Live Plus").
Did the reset and pop ups are still there. Did not see option to set-up in home mode. Where is that option?
have reset twice.