Roku setup

[g8p]

Exact same issue. How is this not bait & switch false advertising? 

[RokuEmmanuel-D · Accepted solution]

Hi Community Users!

Thanks for reporting this issue to us. We've already passed this issue along to the team. 

Please keep an eye on your inbox. We have sent you a private message, and we'll be able to assist you from there. 

We are looking forward to seeing you in our inbox!

Best,
The Roku Community Team

[g8p]

Still waiting for response to resolution promised in private message. When can resolution be expected?

[RokuEmmanuel-D]

Hey there, @g8p.

We're sorry for keeping you waiting. We have already sent a follow-up message to your inbox. Please keep an eye on it. 

Thanks,
The Roku Community Team

[g8p]

Still no resolution. Please follow up. This is going on for weeks.