Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
SUY2D
Reel Rookie

Trouble setting up my new Roku SE

I tried to setup my Roku but the device has a flashing light on the Let's get started screen.

Anybody able to help?

Labels (1)
0 Kudos
3 REPLIES 3
renojim
Community Streaming Expert

Re: Trouble setting up my new Roku SE. Somebody help?

There have been several "SE" models over the years.  What's the model number written on it somewhere?

By "flashing light on the let's get started screen" I assume you mean the light is on the Roku device, not on the screen.  Do you get any response when you press a button on the remote?  If it didn't come with a USB power adapter, try a different one than the one you're currently using.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
SUY2D
Reel Rookie

Re: Trouble setting up my new Roku SE. Somebody help?

Model No: 3930X

Yes the Roku device has the flashing light.

I've tried several different power adapters, multiple HDMI cables, countless sets of batteries.

Im likely just going to return it at this point.

0 Kudos
renojim
Community Streaming Expert

Re: Trouble setting up my new Roku SE. Somebody help?

After all you've tried if you're getting no response from the remote then it's probably best to just return it.  Sometimes you just get a lemon.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.