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Roku express and roku app
Good day, so I recently bought the a roku express remote because I have lost my old one and it doesn't have a **bleep** volume button, I tried with my app which already says ip address not supported even tho it's on the same wifi, I did get a direct connection and it works but there's no volume on the app either nor is there on my TV, wtf roku
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Re: Roku express and roku app
Basically you bought the wrong remote.
Roku TVs were developed years later than the original Roku devices were. Because Roku TVs require more controls than stand-alone Roku devices do, Roku TVs require and use a different set of infrared command codes than Roku devices do.
The standard infrared remote for Roku devices (originally called the "Simple" remote, now called the "Players" remote) cannot control a Roku TV. Plus they have no power, volume, or mute buttons which would control a TV, not the Roku device.
For a Roku TV, you need the Roku TV remote, one of the Roku Voice Remotes. or a universal infrared remote that includes codes for Roku TV (be sure it specifically say Roku TV not just Roku).
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Re: Roku express and roku app
I understand, it just amazes me that they take away the volume button lol.
Thank you tho!
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Re: Roku express and roku app
It used to be simple. Devices simply controlled what they came with, so something like a VCR, DVD player, or Roku generally wasn't expected to have a volume control. But then many device remotes added some basic TV controls. Roku remotes come with or without TV controls. They didn't take anything away, but rather added TV controls to most of their later remotes. (I think 3 out of 4 Roku current remote models have a volume control - mine has one that I never use.)
TVs are typically controlled by IR and very few phones have IR emitters. There are some potential ways around this, such as adjusting the volume coming out of the player, or possibly using HDMI-CEC but these can be problematic as well. (For example adjusting the volume out of the player is easy to do but can lead to huge volume changes when switching devices - since other devices have no internal volume control, they will always be at 100% volume.)