Help

Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
KidSpartan101
Newbie
‎06-05-2023 03:10 PM

How to setup Roku using a T-Mobile hotspot

Jump to solution

Need assistance with this issue

Labels (1)
0 Kudos
Reply
1 Solution

Accepted Solutions
AvsGunnar
Community Streaming Expert
‎06-05-2023 08:02 PM

Re: How to setup Roku using a T-Mobile hotspot

Jump to solution

@KidSpartan101 

Read through this thread here https://community.roku.com/t5/Wi-Fi-connectivity/Roku-not-connecting-to-T-Mobile-hotspot/td-p/786737.

For the TMobile hotspot devices, make sure you clone your existing APN and set the IP Protocol to IPv4 or IPv4/IPv6.

Roku devices will not currently connect if your TMobile hotspot device is currently set to IPv6 only.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

View solution in original post

0 Kudos
Reply
1 REPLY 1
AvsGunnar
Community Streaming Expert
‎06-05-2023 08:02 PM

Re: How to setup Roku using a T-Mobile hotspot

Jump to solution

@KidSpartan101 

Read through this thread here https://community.roku.com/t5/Wi-Fi-connectivity/Roku-not-connecting-to-T-Mobile-hotspot/td-p/786737.

For the TMobile hotspot devices, make sure you clone your existing APN and set the IP Protocol to IPv4 or IPv4/IPv6.

Roku devices will not currently connect if your TMobile hotspot device is currently set to IPv6 only.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Reply