Roku setup

[Smdjkas]

I switched my internet and all my Roku devices think I am at a hotel/college. I called the help desk for Roku and they tried to help me but no matter what we tried it would not recognize that I was at home. Any suggestions. 

[RokuERey]

Hi @Smdjkas,

Greetings from the Roku Community!

Thanks for letting us know about this, and we'd like to know more about it and see how we can get you up and running.

To learn more about what's going on here, could you tell us what the steps are to reproduce the issue? Have you tried hard resetting the device to see any differences?

Keep us posted!

Thanks,

Rey