Roku setup

[Tech-Dummy]

I have a Samsung TV with a Samsung sound bar.  When I installed a Roku Ultra I lost all access to TV settings with either remote.  How can I access and answer on screen set up questions? 

[RokuJohnB]

Hi @Tech-Dummy,

Thank you for posting here in the Roku Community!

We want to investigate this issue you had with the Roku Ultra further. Could you send us a photo of the screen setup question you are seeing?

We'll wait for your response.

Thanks,
John