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Specific Market Firmware

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Hi Guys!

Recently has bought a Roku Express on Amazon Spain, but just today found out that the vendor states it “Will only work in France” I live in Spain, so I don’t know if when the Roku arrives, I will be able to use it in my home. Is there any option to change the setup market on the Roku device so I can have it working in Spain? Maybe updating the firmware?

Is it normal that Roku devices are intended to be used in one specific country? I have bought some in the past, and they worked in different countries without restrictions.

If not, I must return it to the vendor as soon as it arrives.

Thanks in advance for your kind support!

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1 Solution

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mop_891
Roku Guru

Re: Specific Market Firmware

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@teoquijano2023 

Sorry, Roku is not officially supported in Spain. As, for different firmware. As far as i know only ROKU can update your firmware. So, on two counts doubt you will have much success.

https://community.roku.com/t5/Roku-setup/Which-International-Countries-Can-Use/td-p/788254

Roku is officially supported here:

  • United States
  • Canada
  • France
  • United Kingdom
  • Germany
  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • El Salvador
  • Guatemala
  • Honduras
  • Mexico
  • Nicaragua
  • Panama
  • Peru

That's it. Apps outside those counties may or may not work, depending on if the developer decides to support a Roku app in a country where Roku itself isn't supported. Most don't, though a few do

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2 REPLIES 2
mop_891
Roku Guru

Re: Specific Market Firmware

Jump to solution

@teoquijano2023 

Sorry, Roku is not officially supported in Spain. As, for different firmware. As far as i know only ROKU can update your firmware. So, on two counts doubt you will have much success.

https://community.roku.com/t5/Roku-setup/Which-International-Countries-Can-Use/td-p/788254

Roku is officially supported here:

  • United States
  • Canada
  • France
  • United Kingdom
  • Germany
  • Argentina
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • El Salvador
  • Guatemala
  • Honduras
  • Mexico
  • Nicaragua
  • Panama
  • Peru

That's it. Apps outside those counties may or may not work, depending on if the developer decides to support a Roku app in a country where Roku itself isn't supported. Most don't, though a few do

Re: Specific Market Firmware

Jump to solution

Thank you! That answers my question, I will return it back, so sad, I really wanted a Roku here.

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