Roku setup

[Ello2022]

@Witness7  You can edit your replies to avoid multiple replies. Make another email account just for the activation. I use Gmail and I have no issues with getting an activation. Same goes for my Yahoo one. 

[Witness7]

I tried one of my other accts it is tech7 I guess I could try to use a gmail one and see what happens.  Thanks

[Ello2022]

@Witness7  Make up a normal email address. Or else use a disposable email address, 

[MissBee]

We solved this yesterday. It seems that only a gmail email address works for getting the activation email. Try that and it should fix it.

[Tom3holer]

I have activated several Roku's on AOL with no problem

[Ello2022]

@Tom3holer  AOL? Lol. I remember those days of dial up

[WallstreetBulls]

is there an issue with activation emails being sent to @windstream.net?

[RokuDanny-R]

@Aclau

Thanks for the post.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[RokuDanny-R]

@WallstreetBulls

Thanks for the post.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

Thanks,
Danny

[WallstreetBulls]

Danny, thank you so much for your assistance. We used a gmail domain for activation but I do believe something is up with windstream email domain. I do not have serial number of unit but it was a TCL tv