Roku setup

[TRN100]

Do not consider a Roku streaming device if you live in South Africa - recently acquired Express 4K+(2021) 

No search functionality on menu, No Roku channel, Voice activation on remote do not work in SA, No Prime Video, Britbox, Disney+. Showmax - please consider alternatives - 

[TipTeQ]

I can indeed confirm that this is still the case in June 2023 (with Roku Streaming Stick 4K+).

I just got my colleagues to bring one of these through from the UK to give to my folks (their TV is too old to install Prime and Disney+). I didn't even think to research something like this (why is all of this so region blocked? I just don't understand). You can't even install the Android App in South Africa. 

Thank you @TRN100 for trying to warn people against this, wish I had seen it in time 😞

[RokuDanny-R · Accepted solution]

Hi Community users,

Channel availability/access as well as features on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

Thanks,
Danny

[Shawn007]

What I don't understand is that Disney+, Prime Video etc is available in South Africa. I went and bought other products because Roku doesn't have any support in South Africa. 

After spending quite amount for the Roku device. The company is clearly not concerned about making sure regions have access to their channels. So you can respond the same to every comment but clients need to be warned about this. 

[RokuJechealR]

Hi @Shawn007,

Thanks for reaching out to us in the Roku Community!

Please be advised that the availability of content on the Roku channel varies depending on your region. It is important to keep in mind that we do not program any apps for our channel partners. They will most likely provide a variety of app bundles tailored to the platform, and the channel partner is solely responsible for managing these apps.

There may be some instances in which the particular channel provider demands additional information or facts on the subscribers that we do not have access to, and we recommend to our customers that they get in touch with the channel provider directly.

Thanks for your understanding!

All the best,

Chel

[Cykadelic85]

Please stop giving su the politically correct answr and tell us if you are ever going to work on giving us proper support. Example, Jellyfin works on any device in SA except on roku. Why doesnt your Voice or Search fucntion work on Roku devices in South Africa? Either tell us to go screw ourselves or tell us that its a work in progress.