Hi @Watcher4now,
Thank you for keeping us posted!
We're sorry for the inconvenience, we want to ask you to send us a private message so we'll be able to gather more details. To message us, select the name of a user. Once redirected to the profile, select the option "Send this user a private message."
We'll wait for your response.
Thanks,
John
John
Roku Community Moderator
