Roku setup

[bluejaze]

I’ve tried multiple times to activate my device using your method of rebooting both the wireless router and the roku stick and trying to use a mobile hotspot. Still after several frustrating multiple attempts there’s no code on the tv to enter to activate the device. What to do?

[RokuDanny-R]

@bluejaze 

Thanks for the update.

If you are still unable to activate your Roku device, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[roundtoit]

On my tv instructions it said a link code would be sent to my email address, but after 5 tries I never received an email. Also was not sent to spam.  I only have one email add so can't use another as per the trouble shooting.  Mine is a roku express and am very disappointed, was looking forward to streaming.  

[RokuDanny-R]

@roundtoit 

Thanks for the post.

Please see my previous post and I'll be able to assist you further.

Thanks,
Danny

[DragonLord721]

What a stupid freaking answer so typical of you people.. You answer questions by giving people links to other places, that you then can get a link to another stupidass link..

Try just answering people's God **bleep** questions with a freaking answer. 

[DragonLord721]

Why does everyone need to keep pm you, why can't you just give directions...complete..don't skip over ANY

[DragonCayenne]

I have two Roku Expresses each on a different email address account. I want to link the "secondary" to the "primary" account. I have logged into my Primary Roku account on my PC, I see that linked device and selected "Link A Device" about it to link my secondary Express. I am directed to a screen reading "Please enter the link code displayed on your TV." There is no link code displayed on my primary nor secondary Roku TV and both are on the Roku home screen.

How do I get this done??? And, of course, because of "Covid", live support with an actual human is impossible.

[renojim]

The only way to link a Roku to a different account is to factory reset the Roku.  You can't merge two accounts.

[RokuDanny-R]

@joenicosia812 

Thanks for the post.

Can you provide more information about the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny

[Rashgo]

Please help I have  tried everything to get the code ot does not come up