I am having this same issue but have tried all of the many solutions I have read about on here and nothing works. It keeps doing the same thing. My internet connection is excellent. I have two other Rokus in my house that are working just great with no issues. It is only this one that is giving me problems. It streams fine except that it has now started opening and immediately closing out Max and it wasn’t doing that before. All other apps seem to be streaming just fine. But the update will not complete. It gets to 91% every time. I really don’t want to do a factory reset if I don’t have to. I honestly do not think this is a connectivity issue. Please help.
