Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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RokuDanny-R
Retired Moderator

Re: Link code for phone app

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@Ferro

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

Roku devices should not need a link code to work in conjunction with the Roku mobile app.

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: Get a link code on a Roku TV i already have been using

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I just signed up for Paramount streaming service but I can't finish the process without the "activation code for your Roku" they are asking for.

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renojim
Community Streaming Expert

Re: Get a link code on a Roku TV i already have been using

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@chandraclaws, yours is a different issue than what this thread is referring to.  If you signed up on the Paramount website, install and launch the channel/app on your Roku device and follow any instructions there.  If you still need help ask Paramount or start a new thread in the Channel Issues & Questions section.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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eds_1980
Newbie

Re: Get a link code on a Roku TV i already have been using

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after factory reset i can't get link code , i use my new roku account i can't receive code just saying we're sorry , the email you provide isn't woking

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eds_1980
Newbie

Re: after factory reset i can't get link code

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i can't get link code after factory reset just, language, network and i use my new roku account i cant receive link code only saying we're sorry , the email you provide isn't working . 

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RokuMary-F
Community Moderator
Community Moderator

Re: Get a link code on a Roku TV i already have been using

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Hi @eds_1980,

Thanks for posting in the Roku Community!

If this issue is not resolved, please let us know along with any additional information you may have that would be helpful for our team looks into this problem. Kindly include the serial number of your Roku device so we can assist further.

Please keep us posted.


Best regards,
Mary

Mary F.
Roku Community Moderator
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Re: Get a link code on a Roku TV i already have been using

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The tv locks up on the enter your email screen.   I have entered my email address but never get the ruku email 

 

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RokuKariza-D
Retired Moderator

Re: Get a link code on a Roku TV i already have been using

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Hello @consolinodom

Thanks for reaching out here in the Community!

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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NIKKIB22
Newbie

Re: Get a link code on a Roku TV i already have been using

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Yes hi I need a code for my Roku account 

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RokuKarla
Retired Moderator

Re: Get a link code on a Roku TV i already have been using

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Hello @NIKKIB22

Thanks for posting in the Roku Community!

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern, we would like to know how we can help.


Regards,
Karla

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