Forum Discussion

xolivy's avatar
xolivy
Newbie
6 years ago
Solved

How to find link code on Roku TV I've already been using

One of my Roku TVs has been working, but was never linked to my account. How do i link this tv to my account? I cant find a way to show a activation code. TV has been in use for 6 months. Connects to...
TV & Player Setup
  • Tivoburkee's avatar
    Tivoburkee
    6 years ago

    You have to do a factory reset to get a link code. If you have access to the menu:

    settings> system> advanced system settings> factory reset

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Ferro

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

Roku devices should not need a link code to work in conjunction with the Roku mobile app.

With more detailed information, we will be able to assist you further.


Thanks,
Danny

eds_1980's avatar
eds_1980
Newbie
3 years ago

i can't get link code after factory reset just, language, network and i use my new roku account i cant receive link code only saying we're sorry , the email you provide isn't working .