Roku setup

[Ariesrose]

I don’t want to put that info on a public feed? I did call early and was told someone in the high IT area would contact me and hasn’t yet? 

[RokuNimfa-C]

@Ariesrose 

Thanks for following up. 

It looks like you were in recent contact with our Support team. We would recommend continuing to work with them to resolve the issue you are experiencing as they would be best able to assist you moving forward. Rest assured that we have followed up on this with our team. 

Please let us know if there is anything else we can assist you with.


Regards, 
Nimfa

[DEBNSTEVE1]

I just went through something very similar. I finally rest the router to factory setting and it works perfect

[hanumaan2111]

I’ve tried three different emails two different accounts and it’s still gives me all of a sudden I could not use my Ryukyu I did a factory reset restarted my modem connected to the Internet and I keep on getting a error message that states my email cannot be reached. I’ve tried three different emails two different accounts and it still gives me the same error message on all three of my Roku tvs!? pikashow apk

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[Ariesrose]

Hopefully soon, as it’s been two days now. Thank you for trying. 

[Ariesrose]

Yes I’ve did both those m, still nothing. 

[RokuMary-F]

Hi @hanumaan2111,

Thanks for your first post in the Roku Community!

We understand that you are getting an error message when activating your Roku device. We're sorry if you are having difficulties.

Our FAQ provides additional information and complete steps on How to activate or link your Roku streaming device | Official Roku Support

If the issue still persists, please provide us with the serial number of your Roku device (printed on the side/back of the device) and I'll have our Support team reach out directly to assist you further. 

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

[RokuMary-F]

Greetings @Ariesrose!

Thanks for the post.

Upon checking, we can see that you’ve been in contact with our Support team regarding your concern. Rest assured that we’ve escalated your support request. Please let the Support team know if you have any other questions so they can assist you further and provide a resolution to this issue.

We appreciate you again posting in Roku Community.


Best regards,

Mary