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Kunzoc
Reel Rookie

Re: After setting PIN the Stick Reboot every time

Just take the information you already have. We've the identical problem but why should I do all the work when you're doing nothing with it? It's months ago that you wrote you're doing something and nothing happened. But unfortunately I see no other choice than my pal here but to sell the stick if I can't see progress here and that's really sad.

RokuEmmanuel-D
Community Moderator
Community Moderator

Re: After setting PIN the Stick Reboot every time

Hi Community Users! 

We'd like to follow up on this case regarding your Roku device issue that keeps on rebooting when trying to setup a PIN. 

We kindly ask you to provide us with all the updated detailed information listed below:

  • Roku device model, serial number, device ID, and OS version. (these can all be found in Settings > System > About)

This is an update to the investigation of this issue as the team is still actively working on it. 

We are anticipating your prompt response. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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