Roku mobile app

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Private listening failure on new phone

I have App version 12.1.0.4644812 on my new Pixel 8a phone and on my OC101 tablet (a cheap one from Amazon) private listening works perfectly on the tablet (Android 13) but not at all on my new phone (Android 15). Any thoughts on how to get the phone working? 

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1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Private listening failure on new phone

Thanks for sharing this here in the Roku Community, @CalifNativeSon!

I understand you're experiencing an unintended behavior when using your Roku Mobile App's (Headphones Mode) feature. I'm here to assist you to get you up and running.

Have you tried uninstalling the app and then reinstalling it back again to see if it'll do the trick?

Let me know what you find out.

Best,
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
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