Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
edrhunter
Newbie

Phone alerts every time I hit pause or play

New behavior on my Roku Ap on my Android phone. Every time I push pause or play the phone plays my ringtone that I use for text messages and such. Also I've noticed that it is displaying "playing headphone" (I think) on the phone even though the audio is coming through the TV. And I checked on the headphone setting in the ap was off. Of course when I turned it on the audio started coming through the phone. The remote that came with the stick is fine but sometimes decides not to connect to my Stick I Like using the ap. Ideas?

Labels (2)
0 Kudos
1 REPLY 1
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Phone alerts every time I hit pause or play

Welcome, @edrhunter.

Thanks for reaching out! 

We'd like to know more about the Roku Mobile App's behavior. To help us investigate further, could you please share some info here?

  • When exactly did you notice this issue?
  • What troubleshooting steps you have tried so far?
  • Were there any recent app updates before this happened? 
  • Providing a photo can be a great help.

We anticipate your prompt reply!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.