Roku mobile app

[Squirrell354]

My Roku Express I use the remote app on my phone but it randomly has a notification now on my screen saying headphone mode now playing. I have never connected headphones to the device or to my phone for the Roku I can't figure out how to turn it off I've already tried tapping the headphone button and taking it off when I tap the headphone button it comes through my phone but no matter what the headphone mode will not come off my notification bar it's driving me nuts 

[RokuEmmanuel-D]

Hey, @Squirrell354.

Thanks for sharing here! Let's try to resolve this.

Did you try removing the app and reinstalling it back again? You can also get some tips here!

Don't hesitate to reach out if you need more help!

Roku Community Team

[Melissah143]

The same thing is happening to me. I don't get it. I have never used headphones with my Roku.... 

[RokuEmmanuel-D]

Hey, @Melissah143. Happy to see you here!

Thanks for sharing your concern with the Roku Mobile App. We'll try to delve deeper into it.

Could you share some details?

• Roku Mobile App Version
• Phone Brand/Model
• Android/iOS version
• A photo of the notification message would be appreciated.

Thanks again for cooperating!

Roku Community Team

[SpWells]

Just got a Roku stick for the first time and am also getting this strange message.

[RokuEmmanuel-D]

Thanks for reaching out, @SpWells!

Could you share those details from earlier in the thread? That way, we can look into it more. We're happy to pass your concerns to the team.

Please get back to us!

Roku Community Team