When I switch TV in mobile app on one of my TV’s the “keyboard “ automatically opens. There is a green dot at all times next to the keyboard in the app.
Hi, @RJA3
Thanks for posting, and welcome to the Roku Community.
We appreciate you for reaching out for support, and we understand the issue you've encountered with the Roku mobile app. Kindly be assured that we're happy to help. For this instance, we recommend performing the steps below to resolve the issue at hand:
Additionally, you may configure the settings on your mobile device's keyboard since it can help its function with the keyboard pop-up on the Roku mobile device.
We hope this works, and if there's anything we can do to assist, please let us know.
Best wishes,
Kash
Hi, @RJA3
Thanks for posting, and welcome to the Roku Community.
We appreciate you for reaching out for support, and we understand the issue you've encountered with the Roku mobile app. Kindly be assured that we're happy to help. For this instance, we recommend performing the steps below to resolve the issue at hand:
Additionally, you may configure the settings on your mobile device's keyboard since it can help its function with the keyboard pop-up on the Roku mobile device.
We hope this works, and if there's anything we can do to assist, please let us know.
Best wishes,
Kash
Still happens after uninstall and reinstall on Android.
I even tried clearing the data and cache before uninstalling the app and the keyboard pops up with something I searched like 6 months ago.
Uninstall and reinstall didn’t work for me either. Just had this happened to me and I cleared it by turning the haptic feedback off in settings. I turned it back on after I saw the green dot disappeared. Hope this works for you. (Posting here in case I forget in the future)
That didnt fix a god **bleep** thing is roku that **bleep**ing garbage they cant even fix a simple minor bug on their app??? Jfc companies just hire retarded ass niggas nowadays i swear bro
Hi @RocuisaDumbtch,
Welcome to the Roku Community!
Thanks for bringing to our attention that you are having trouble with your Roku Mobile app keyboard that automatically pops up on your phone screen. We are glad to assist you with this concern.
If @RokuTakashi troubleshooting steps above did not work to fix the issue, kindly provide us with the following details, and we will share this concern with our appropriate team for review.
We look forward to your response.
Regards,
Riamie