This problem has always existed. I have tried every single step suggested in all of your support articles. There is still no change .
I can open the mobile app use remote ,however to do anything else like save what you've watched etc pretty much all the reasons you would download the app for other than using it for a remote.
I have uninstalled ,I have reset disconnected reconnected reinstalled reset so many times it's ridiculous and extremely frustrating.
The most frustrating is when you use you account sign in info and it tells you they don't match your records and so you hit forgot password and you go to the email sent from the app and change your password. It tells you everything's reset and sign out of all devices etc and enter the new sign in info it still says the information does not match.
I know it's not a life threatening or altering issue . It is however frustrating having to switch from website to app when the point of the app is to be able to do everything in the app. It's super frustrating . Maybe it's just cus I'm a redhead and have a quick temper but from the sounds of it that's not the case as many others are having the same issue. And then to be told by a responder that there is no way to use remote in the app without signing in ,incites a rage inside that doesn't help matters when clearly I am able to,and others are able to. Perhaps refraining from telling people that what they are doing is impossible, when clearly it is possible or so many wouldn't be telling you that it is possible as they are doing it.
