Roku legacy products

[makaiguy]

@user54321-

How well does an early generation Apple or IBM PC work these days?

But I agree, to a point.  I'd prefer an obsolete model to gracefully exit the update process if it can't be updated, leaving its end-of-life software version intact.

Paging Roku employees @RokuAustin, @RokuERey, @RokuMaryEF, and any other moderators to see if there's anything they can do for you.

[RokuMaryEF]

Hi @user54321 

Thank you for reaching out to us. We appreciate you sharing your feedback and understand your concerns.

To express our gratitude, we’re offering you promo codes to use on your next purchase. We apologize for any inconvenience this may have caused and hope to continue providing you with the best streaming experience possible.

We also want to be transparent about the device you’re currently using. Unfortunately, it’s no longer able to support the latest features. This means you won’t receive updates like new features, streaming channels, or software improvements.

We’re committed to helping you. If you have any questions or need further assistance, please don’t hesitate to contact us.

Thank you for being a valued member of our community.

The Roku Community Team

[Strega2]

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@user54321 wrote:

Should your plate, cup and bowl maker be allowed to enter your home, smash your dishes and then tell you to buy a new set of dishes.

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I don't think I've ever bought a bowl with terms and conditions that included: "From time to time, the software installed on your device will require an update or a content provider may update their software application that you use to access their content (their channel app) on your Roku device. Updates include things like bug fixes, improvements to the user interface or how you access content, for security purposes, and other changes that may add, change, or remove certain features and functionality. These updates happen automatically via the internet (data charges may apply)"

So, we were warned. Not that I'm saying it's not fair to be annoyed. But I don't think an internet-connected device is remotely analogous to a bowl.

By the way, my guess is that this was totally unintentional - even though they claim they can remove functionality, I don't think that was their intent in this case. Roku has goofed up before...  I've seen a few other posts about messed up home pages since they put out the Roku Rewind thing.  I suspect they're not all old Rokus, but most people haven't mentioned model numbers.