The main thread on this was back in July 2024, marked "resolved."
No, it isn't.
NONE of the suggested fixes worked. Tried them all, multiple times.
Behavior is exactly the same with other "magic" remotes. EXACTLY the same. It is described in detail in the July thread.
We have an older unit but the behavior described is the same problem. I was unable to contact "Roku Carly" for any additional updates.
I am providing the information requested by that thread.
Model 2720X--Roku 2
S/N 1RG4A6058176
Software 11.0.0 Build 4195-06
Has anybody discovered a means to resolve this? We were considering upgrading but based on the July thread we have no desire to invest in a problematic system.
Somebody please advise.
