Roku legacy products

[cynthia2004]

Hello, the roku 4 model 4400x is not longer be receiving updates. We use this one specifically for the optical output, I didn't see any of the new Rokus to have this output. Does anyone know of a replacement that would be comparable to this? It doesn't have to be Roku, i didn't come across anything in my research so just reaching out.

#roku 4 4400X

[Strega]

I know of no modern Roku with such a thing, but there are HDMI audio extractors that you can add.  Here are the first two that came up in an Amazon search:

https://www.amazon.com/Optical-Toslink-Bi-Directional-Converter-Splitter/dp/B084T4QDFP

https://www.amazon.com/J-Tech-Digital-Extractor-Passthrough-JTD18G-H5CH/dp/B074HHSJVN

[purplescreen]

you believe these thieves, just 3 years ago they sell a player for over a hundred dollars, and now they send me an email telling me they will no longer be updating it???? you dirtbags, think it's time to find another streaming device, and discontinue roku's sorry arses. these bustards have schiffcanned 3 of my roku players. just out of the blue they say f u, we're making your player obsolete. what's the ftc, and fcc got to say about this??? we sell you something, make it obsolete, to make you buy more???????? you mf, i had to buy a memory card for it too,

[Strega]

Did you buy it used? Wikipedia says the Roku 4 came out in 2015.

[RokuMary-F · Accepted solution]

Hi Community users,

Thanks for reaching out to the Roku Community!

We can certainly understand your concern that you receive an email notification informing you that the Roku 4 (4400X) you are using can no longer support the most recent features.

This means this device will no longer get new features or streaming channels, updates to existing channels, or other software-related updates. You can keep using your Roku player to stream the channels you currently have. However, you may lose access to some channels over time as those channel partners make updates.

If you haven't already upgraded your device, you should have received an email with offers to purchase a new player at a discounted price. You can also access this offer by signing into your Roku account and visiting the following website https://my.roku.com/offers.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

[andyross]

As noted, the Roku 4 has been out for 8 years. That is pretty good support time for most electronics these days. I found the receipt for mine (in the box), and I bought it May 1, 2016 for $140. If you only bought yours 3 years ago, it was either used, or new-old-stock that had been sitting around for 5 years.

The Roku 4 has an oddball CPU compared to newer models. AppleTV+ was never available on it. That said, it will still be usable for a long time. You see people with Roku 2's and other ancient models still using them.

[BuyAnotherBrand]

There are no offers to purchase a new player at a discounted price on the https://my.roku.com/offers link.
There are only 7 day free trial offers.
Where are the discounted Roku devices?

"If you haven't already upgraded your device, you should have received an email with offers to purchase a new player at a discounted price. You can also access this offer by signing into your Roku account and visiting the following website https://my.roku.com/offers."

[andyross]

I once had a discount offer to get an Ultra through the Roku offer. I did take that, and moved the Roku 4 to a bedroom, to replace an Express.

Amazon has refurbished 4800's for $49.70.

https://www.amazon.com/Roku-Streaming-Bluetooth-Headphone-Shortcuts/dp/B08ZCNX7LX 

[renojim]

@BuyAnotherBrand, there's also https://my.roku.com/upgrade/ , but it may not give anything useful.

[philbin1]

There is no offer or discount on a newer Roku device at that website.  All it is is offers for free trial periods of various streaming pay services.

So much for your discount on a new device to replace the Roku 4.