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msmastafoxx
Reel Rookie

Help With Internal Server Error 500

I'm trying to sign up to partner payouts...I clicked on verify entity & then I keep getting an internal server error 500...I keep refreshing but the error doesn't go away. This has bee happening for days.

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4 REPLIES 4
msmastafoxx
Reel Rookie

Re: Help With Internal Server Error 500

it's Actually Internal Server Error 500

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RokuJechealR
Community Moderator
Community Moderator

Re: Help With Internal Server Error 500

Hi @msmastafoxx,

A warm welcome to the Roku Community!

We understand that you have encountered an error message. As the error name implies, there is a general problem with the website's server. More than likely, this means there's an issue or temporary glitch with the website's programming.

However, you can try some troubleshooting steps here:

  1. Try reloading the page.
  2. Clear your browser's cache and cookies.
  3. Check for a permissions error.
  4. Visit the website using another network.
  5. Repair the database or fix the database credentials.

Please keep us posted on how it goes.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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msmastafoxx
Reel Rookie

Re: Help With Internal Server Error 500

Thank You I Tried All Of Your Steps & I Still Get That Error & I Can't Move Forward To The Next Step

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RokuERey
Community Moderator
Community Moderator

Re: Help With Internal Server Error 500

Hi @msmastafoxx,

Thanks for keeping us posted!

Have you tried using another browser (Firefox, Opera, Microsoft Edge, etc.) to see if there are any differences?

Please keep us posted!

Regards,

Rey

ERey.
Roku Community Moderator
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