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harri
Binge Watcher

why won’t remote pair w my LG?

I did all the troubleshooting. Worked fine for a day. Changed batteries twice. If I can reach pair through settings, it gets stuck on do you hear music playing? Do I have to buy a new one?

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RokuArjiemar
Community Moderator
Community Moderator

Re: why won’t remote pair w my LG?

Hello! @harri,

Thanks for the post,

Some Roku voice remotes incorporate wireless and infrared (IR) technologies to seamlessly control your Roku streaming device and aspects of your TV. Once you set up your Roku device and voice remote, you can control power on/off and volume for select TV brands and models. You are stuck on that process because it is generating the correct code, and please make sure we didn't miss any single steps. For more details, please check this out: How to set up your Roku voice remote to control your TV

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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