Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jtvijay77
Newbie

Remote not charging beyond 10%

Jump to solution
  • Remote not charging more than 10 %
Labels (1)
0 Kudos
1 Solution

Accepted Solutions
RokuCarly
Community Moderator
Community Moderator

Re: Remote not charging beyond 10%

Jump to solution

Welcome to the Roku Community, @Jtvijay77!

Thank you for letting us know about your issues with charging your Roku Voice Remote Pro effectively. We'd be happy to suggest some troubleshooting steps to help you.

Firstly, please confirm whether this is a Voice Remote Pro or Voice Remote Pro (2nd edition). What specific Roku device is this remote currently paired to? Also, is this the remote that came with this device? Nevertheless, kindly try the following troubleshooting methods below:

Restart your remote

  • If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.

  • If your rechargeable voice remote doesn't have a pairing button, press and hold the Back and Home buttons on the Roku remote for 20 seconds.

Furthermore, disable any extra remotes that are not in use on your TV under Settings > Remotes & devices > Remotes. Try different cords to see if this makes any difference.

We'll be looking forward to your update!

Best regards,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: Remote not charging beyond 10%

Jump to solution

Welcome to the Roku Community, @Jtvijay77!

Thank you for letting us know about your issues with charging your Roku Voice Remote Pro effectively. We'd be happy to suggest some troubleshooting steps to help you.

Firstly, please confirm whether this is a Voice Remote Pro or Voice Remote Pro (2nd edition). What specific Roku device is this remote currently paired to? Also, is this the remote that came with this device? Nevertheless, kindly try the following troubleshooting methods below:

Restart your remote

  • If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.

  • If your rechargeable voice remote doesn't have a pairing button, press and hold the Back and Home buttons on the Roku remote for 20 seconds.

Furthermore, disable any extra remotes that are not in use on your TV under Settings > Remotes & devices > Remotes. Try different cords to see if this makes any difference.

We'll be looking forward to your update!

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.