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I have been using the simple remote with my LG TV. I received a new Roku Voice Remote as a gift. The quick start guide says to hold down the two top buttons in order to pair the device, but nothing happens. All suggestions appreciated.
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Thank you for your reply, @JonHHunt!
If you have a Roku device connected to your TV, you'll need to pair it to get everything working. For a Roku streaming stick, it's necessary to use a Roku voice remote, which you currently have.
Just follow the steps on How to set up and pair your Roku voice remote.
Hope this helps!
Thanks,
Jharra
Roku Community Moderator
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Re: replace simple remote with voice remote
Assuming it's a Roku TV, you need to pair a new remote from the Settings->Remotes and devices menu. You'll need your simple remote to do it. It's detailed here:
How to set up your Roku® voice remote | Official Roku Support
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Re: replace simple remote with voice remote
Thanks, but it is not a Roku TV. It is an LG
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Re: replace simple remote with voice remote
Then you're out luck, Roku Voice remotes only pair to Roku devices and Roku tv's. It can control non-Roku tv's by IR for power, volume, and mute.
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Re: replace simple remote with voice remote
Okay, so I have a Roku stick plugged into the LG TV...does that mean it will not work?
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Thank you for your reply, @JonHHunt!
If you have a Roku device connected to your TV, you'll need to pair it to get everything working. For a Roku streaming stick, it's necessary to use a Roku voice remote, which you currently have.
Just follow the steps on How to set up and pair your Roku voice remote.
Hope this helps!
Thanks,
Jharra
Roku Community Moderator