dlroth14
Newbie

Voice Remote Pro v.2.- Charging

I just received my new 2024 Roku Ultra. As I do with every new rechargeable device, I tried to charge the remote.

The remote charging just kept flashing. I tried another charging block but that didn't help.

I charged for many hour and the light just kept flashing. Please help.

David

 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Voice Remote Pro v.2.- Charging

Hi @dlroth14,

Welcome to the Roku Community!

We get that your Roku Voice Remote Pro (2nd edition) just keeps on flashing when charging for hours. No worries, we are here to help.

Before we proceed we would like to know the following:

  • What is the color of the status light?
  • Is it pulsing or flashing?
  • How long have you been charging the remote?
  • Have you already paired it with your Roku Ultra 2024?

In the meantime, let's see if this will work for you.

We also suggest resetting your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds.

We hope to get this sorted out soon. Please let us know if the issue persists.

Cheers,
The Roku Community Team

Riamie D.
Roku Community Moderator
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