Remotes

[RokuJharra-Q]

Thanks for the update, @Mcdoogle1!

We appreciate your posts, updates, reports, and feedback about issues with your Roku devices. Rest assured, we are fully committed to providing effective solutions for any issues you encounter.

For further Roku support, you can:

• Create a post here in the Roku Community
• Check out the dedicated Roku Contact Us page for device or account issues.
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Thank you for your understanding and continued participation in our community!
Happy Streaming!

Best regards,
Jharra

[Mcdoogle1]

That pressing the home and back buttons for 20 seconds did the trick.  Thanks Siri, I mean Alexa!!

[RokuJharra-Q]

Thanks for keeping in touch and providing the additional information, @Mcdoogle1!

We appreciate you informing us of all the steps you've taken and value the troubleshooting steps you've completed. If you require further assistance, please let us know, and we will be happy to help.

Thanks,
Jharra