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Mrpete
Newbie

diseño someone didn't think this problem before they made it.

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I purchase a remote pro. I wanted the earphone jack. But when the battery goes dead I have to put it on the charger usually overnight. That means I can't watch TV until the next morning or buy another remote. I had one with replaceable batteries. From what I can tell they stopped making the remotes with the earphone jack the uses replacement batteries. Someone didn't think that through before they stopped making that type.

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RokuCarly
Community Moderator
Community Moderator

Re: diseño someone didn't think this problem before they made it.

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Hi @Mrpete,

A warm welcome here at the Roku Community!

We appreciate you bringing this to our attention. We'd love to assist you with regards to your remote issue.

You can install our Roku mobile app as an alternative to your physical remote. It also offers a private listening feature.

Here's our Support article for further details and assistance: How do I install the Roku mobile app?

Let us know if you need further clarification and assistance, and we'd be more than willing to do so.

All the best,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: diseño someone didn't think this problem before they made it.

Jump to solution

Hi @Mrpete,

A warm welcome here at the Roku Community!

We appreciate you bringing this to our attention. We'd love to assist you with regards to your remote issue.

You can install our Roku mobile app as an alternative to your physical remote. It also offers a private listening feature.

Here's our Support article for further details and assistance: How do I install the Roku mobile app?

Let us know if you need further clarification and assistance, and we'd be more than willing to do so.

All the best,
Carly

Carly Y.
Roku Community Moderator
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