Hi, @Tpierce. Welcome to the Roku Community!
Thank you for your interest in using the Roku Voice Remote (2nd edition). We would like to understand your issue better and assist you further. First, could you please tell us which Roku device you are trying to pair with your remote? Is this your first time pairing this remote?
For assistance on how to pair your remote, please check the details below.
Hope this helps!
Thanks,
Jharra
Jharra Q.
Roku Community Moderator