Voice remote pro will not work unless plugged in. It is fully charged, I restarted the Roku, and I tried resetting/repairing the remote but it only works when plugged in. When plugged in, the TV says the remote is 100% charged. When unplugged, it does not work
i tried using the support chat, but it said there was a 5 minute wait and an hour and a half later there still wasn’t a response
