Remotes

[kispot]

I purchased the remote by itself separately from Best Buy. The fully charged Roku Voice remote lasts less than a day. 

[kispot]

@RokuMary-F I purchased the remote by itself separately from Best Buy. The fully charged Roku Voice remote lasts less than a day. 

[Naomigd]

I don’t see a solution to this.  Did anything work for people.  Just switched the batteries yet again on our remote and it’s getting old and feels wasteful.  Any help please?

[Dnooch]

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@Naomigd wrote:

I don’t see a solution to this.  Did anything work for people.  Just switched the batteries yet again on our remote and it’s getting old and feels wasteful.  Any help please?

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Go to Dollar store. Spend $1.00 and buy e-circuit brand batteries for high drain devices. Worked for me.

[TE3]

YR008M115297

[DawnC]

How do you do a factory reset?  I have to put I new batteries every few days.  I have roku ultra

[KKnepper]

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@RokuDanny-R wrote:

Hi everyone,

Thanks for the posts.

As stated previously in this thread, if you are experiencing an issue with remote battery drain, please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

Thanks,
Danny

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Hello. I am having this issue as well. S/N: YH00E8522020. Please let me know if you can help. Thank you.

[DawnC]

I have having a serious battery drain issue with my remote Roku Ultra 4800X

My serial # is X01000H64N19

Please help.

my email is [personal information].  I would PM support but don't know how.  

Waiting to hear from you.

Thank you.

[Mjo3689]

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@RokuMary-F wrote:

Hi @Shabayon @Mjo3689 @ask4dan @RickR,

Thanks for reaching out and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.
 

Best regards,
Mary

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Thanks, @RokuMary-F! I appreciate your help.

[LittleBlackDres]

Hi Danny,

We are having this issue with our Roku. Serial no. YH0032650870. 

Thanks,

Louise