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Amelia70
Streaming Star

Re: Roku remote draining batteries

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It’s a defect in the remote or some other problem that roku is not owning up to. I’ve posted temporary solutions which include taking out batteries after each use. It’s been working until I decide what to do. It’s a shame since it’s otherwise a great product.

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Amelia70
Streaming Star

Re: Roku remote draining batteries

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I don’t want to post my serial number on a public platform— is there a way to contact you privately.

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SCM38
Reel Rookie

Remote Batteries UltraLT keep draining

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My remote batteries for my Roku UltraLT keep draining. I've had to replace them 4 times in 2 weeks. 

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RokuKariza-D
Retired Moderator

Re: Remote Batteries UltraLT keep draining

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Hello @SCM38

Thanks for the post.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About. I'll be able to further assist you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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SCM38
Reel Rookie

Re: Remote Batteries UltraLT keep draining

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Thank you. My detail number is YJ0017608257

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RokuMary-F
Community Moderator
Community Moderator

Re: Remote Batteries UltraLT keep draining

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Hi @SCM38,

Thanks for reaching out and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.

We appreciate your patience for the time being!
 

Best regards,

Mary

Mary F.
Roku Community Moderator
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SCM38
Reel Rookie

Re: Remote Batteries UltraLT keep draining

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Thank you!

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Kobeng
Newbie

Remote battery dies after 2 days

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My ultra remote has been going through batteries every 2 or 3 days. I just finished up a packet of 24 batteries in about 2 weeks! Is there a fix for this? I don’t use the audio jack ad I saw some comments related to that. I can’t keep this pace of battery replacement. 

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Re: Remote batteries constantly need re-seated

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I'm having the same issue with my Roku remote and it's becoming more frequent. How can I fix it?

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TAitchis
Newbie

Streaming stick keeps draining batteries - what's the fix?

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my remote has suddenly started draining batteries every few days.   Have had this stream stick for a couple years and worked fine.  

Serial# YF00AC690715

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