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NMarcolini
Newbie
4 hours ago

Onn Roku TV froze and keeps resetting itself

My Onn Roku TV froze and factory reset itself last night. 

The remote, which is a replacement remote, will only power the tv on and off. All other functions are unavailable. 

The button below the television will also only power the television on or off. It will not toggle the setup screen so I can finish the factory reset. 

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2 REPLIES 2
renojim
Community Streaming Expert
4 hours ago

Re: Factory Reset / Remote not working

What remote did you get?  Can you post a link to it or a picture of it?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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NMarcolini
Newbie
4 hours ago

Re: Factory Reset / Remote not working

IMG_3851.jpeg

The remote does light up with a green light indicator when powering the television on and off. 

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