My Onn Roku TV froze and factory reset itself last night.
The remote, which is a replacement remote, will only power the tv on and off. All other functions are unavailable.
The button below the television will also only power the television on or off. It will not toggle the setup screen so I can finish the factory reset.
What remote did you get? Can you post a link to it or a picture of it?
The remote does light up with a green light indicator when powering the television on and off.
Hello, @NMarcolini, and welcome to the Roku Community!
We understand that you’re encountering difficulties with your Roku remote buttons not functioning properly. We would be more than happy to assist you in resolving this issue.
Before we proceed, we would like to gather some details to better assist you.
Thank you very much for your cooperation, and we look forward to helping you resolve this matter!
Best regards,
Jharra