I've looked at all the Help on the Roku site and nothing addresses the volume issue.
Thank you for posting here in the Roku Community, @kvogt37!
We appreciate you letting us know about the ability to control the power and volume of your TV if you have a Roku Express device. We'd be happy to provide further information about this.
If you have a Roku Express plugged into your TV, please be aware that the remote that came with it is a Roku Players (simple) remote that doesn't have built-in Power and Volume buttons. In this case, we suggest using your TV remote instead.
Furthermore, if you want your Roku remote to control everything on your TV including the Power and Volume, we recommend using a Roku Voice Remote. Visit the links provided below to help you know more about the details.
We hope you find this information helpful.
Best regards,
Carly
Thank you for posting here in the Roku Community, @kvogt37!
We appreciate you letting us know about the ability to control the power and volume of your TV if you have a Roku Express device. We'd be happy to provide further information about this.
If you have a Roku Express plugged into your TV, please be aware that the remote that came with it is a Roku Players (simple) remote that doesn't have built-in Power and Volume buttons. In this case, we suggest using your TV remote instead.
Furthermore, if you want your Roku remote to control everything on your TV including the Power and Volume, we recommend using a Roku Voice Remote. Visit the links provided below to help you know more about the details.
We hope you find this information helpful.
Best regards,
Carly