Remotes

[jrich326]

Still SO frustrating...following the instructions and it just does not work but I've had many other rokus on many other TVs. You would think this shouldn't be so difficult. 

[RokuTakashi · Accepted solution]

Hey, @jrich326 

Thanks for posting, and welcome to the Roku Community.

I understand that you are having issues with controlling your Roku device using an LG remote, and I'm here to help.

Here's a solution:

1. Go to: Settings > System > Advanced System Settings
2. Select: Control by mobile apps
3. Change "Network Access" to "Enabled"

Once this has been performed, you should be able to control the commands on your LG remote to your Roku device.

Hope this helps, and let us know on what you find out.

Thanks,
The Roku Community Team.

Thanks,
The Roku Community Team