Remotes

[jimmync]

It's only 1 tv and it's a 5 year old tv. It's a Vizio Quantum 65 4K Smart TV. When I go thru the remote set up it goes thru all 8 test channels with "is the sound on?" and then says remote can't be set up. There has to be a trick, right? No way that roku can't connect to a 5 year old Vizio tv. Anyone have any suggestions?

[jimmync]

Adding I've tried with multiple Roku. Express 4K, Streambar, same issue with both.

[RokuCarly]

A warm welcome here in the Roku Community, @jimmync!

Thank you for reaching out. We'd be happy to help you.

Firstly, have you successfully set this up before via HDMI-CEC? If not, perhaps our Roku Community Remote expert can help us with the codes @Tivoburkee.

Best regards,
Carly