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BoyMom1602
Channel Surfer

Voice remote won't pair to non smart onn tv

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I have a onn brand tv that is not smart or Roku and I can't get my voice remote to control it. I go to enter the brand and it tells me it's not recognizing it. I tried numerous other brands and it also told me the same. 

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BoyMom1602
Channel Surfer

Re: Voice remote won't pair to non smart onn tv

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I finally got it to work. For anyone who may see this later and is having the same issue, Initially it was not showing me any brands so i reset my Roku and then it let me choose, after that none of the ONN codes worked, I waited a while and went directly up to my tv and pointed the remote at the sensor maybe 6 inches away from the tv and it worked immediately! 

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RokuDanny-R
Retired Moderator

Re: Voice remote won't pair to non smart onn tv

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@BoyMom1602

Thanks for the post.

Perhaps @Tivoburkee can provide some insight as he's our resident Community remote expert.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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BoyMom1602
Channel Surfer

Re: Voice remote won't pair to non smart onn tv

Jump to solution

I finally got it to work. For anyone who may see this later and is having the same issue, Initially it was not showing me any brands so i reset my Roku and then it let me choose, after that none of the ONN codes worked, I waited a while and went directly up to my tv and pointed the remote at the sensor maybe 6 inches away from the tv and it worked immediately!