Remotes

[Jp27]

Having the exact same issue and none of the fixes in the pinned solution work

[RokuJharra-Q]

Thanks for the reply, @Jp27!

We appreciate you for letting us know about this charging issue on your Roku remote. Can you please specify the type of Roku remote you have? Is this the remote that came with that device? If not, kindly specify if this is a Voice Remote Pro or Voice Remote Pro (2nd edition). Also, please provide the Serial number of the Roku player to which this remote is paired.

In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: How to use the Roku mobile app.

We look forward to hearing from you and looking closely into this issue.

Thanks,
Jharra

[willivolt]

@RokuJharra-Q Sent you a PM.