Thank you for your post, @d_garc28!
This is just additional information about what you have posted, we also have a customer chat support and Community support option available where you can communicate with a live representative. Please know that we are dedicated to assisting you and are working hard to resolve your concerns as effectively as possible.
If you are still experiencing issues related to the original topic, we kindly suggest the following steps:
- Search the Community: Exploring the Roku Community forums may lead you to another thread that addresses the same problem, potentially providing you with more current information.
- Start a New Thread: If you can’t find an existing thread that fits your issue, we encourage you to create a new one!
We sincerely appreciate your patience, and we are here to help you.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator
