Remotes

[scocsnetnet]

The Pro Voice Remote disconnects randomly and has started to show Filter page when using the Guide while changing stations and skipping movie listings. The remote seems to be slowing during command selections. Should I can Roku and go to another provider?

[RokuEuniceL · Accepted solution]

Hi @scocsnetnet,

A warm welcome here in the Roku community!

We're glad to assist you with the problem with your Roku voice remote pro. Please try to charge your remote. Once the remote is fully charged, you can check if it fixes the issue. After doing so, try to restart your Roku device from Settings > System > Power > System Restart (if you do not see a Power submenu, skip to the next step).

Let us know if it works.

All the best,

Eunice